---
title: "Trustpilot"
description: "New Trustpilot reviews of your company, with their star rating."
canonical: https://docs.rumoro.dev/platforms/trustpilot
markdown: https://docs.rumoro.dev/platforms/trustpilot.mdx
---

# Trustpilot

New Trustpilot reviews of your company, with their star rating.

Trustpilot is a [review site](/platforms/reviews), so Rumoro doesn't search it for your term. You add Trustpilot pages to a keyword's `reviewSources`, and every new review on those pages becomes a mention, even if it doesn't name the company.

| `platform` | `trustpilot` |
| --- | --- |
| Finds | Every new review on the pages you add |
| Checked | Once a day for each page |
| New page | The 100 newest reviews, free |

## Add a page

Paste the company's Trustpilot link. Links from any country's site work, including `uk.trustpilot.com`.

```ts tab="TypeScript"
await rumoro.updateKeyword({ path: { id: 'kw_...' }, body: { reviewSources: [{ url: 'https://www.trustpilot.com/review/slack.com' }] } });
```

```python tab="Python"
rumoro.keywords.update("kw_...", reviewSources=[{"url": "https://www.trustpilot.com/review/slack.com"}])
```

```bash tab="curl"
curl -X PATCH https://api.rumoro.dev/v1/keywords/kw_... \
  -H "Authorization: Bearer $RUMORO_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{ "reviewSources": [{ "url": "https://www.trustpilot.com/review/slack.com" }] }'
```

To use just the domain, send `{ "platform": "trustpilot", "id": "slack.com" }`. There are no countries, because Trustpilot has one page for everyone.

## What you get

| Field | Holds |
| --- | --- |
| `post.text` | Review title, a blank line, then the review |
| `review.rating` | 1 to 5 |
| `review.title`, `review.verified`, `review.country` | Title, Trustpilot's verified badge, and the reviewer's country when given |
| `review.response`, `review.responseAt` | The company's reply and its time, if any |
| `post.engagement.likes` | "Useful" votes |
| `author` | Reviewer's name, Trustpilot profile and picture |

Sentiment comes from the stars and relevance from the keyword's kind. Intents are still read from the text.

## Limits

- Each day reads at most a page's 1,000 newest reviews.
- If Trustpilot removes a review after Rumoro found it, the mention stays in your feed.