Trustpilot
New Trustpilot reviews of your company, with their star rating.
Trustpilot is a review site, so Rumoro doesn't search it for your term. You add Trustpilot pages to a keyword's reviewSources, and every new review on those pages becomes a mention, even if it doesn't name the company.
platform | trustpilot |
|---|---|
| Finds | Every new review on the pages you add |
| Checked | Once a day for each page |
| New page | The 100 newest reviews, free |
Add a page
Paste the company's Trustpilot link. Links from any country's site work, including uk.trustpilot.com.
await rumoro.updateKeyword({ path: { id: 'kw_...' }, body: { reviewSources: [{ url: 'https://www.trustpilot.com/review/slack.com' }] } });To use just the domain, send { "platform": "trustpilot", "id": "slack.com" }. There are no countries, because Trustpilot has one page for everyone.
What you get
| Field | Holds |
|---|---|
post.text | Review title, a blank line, then the review |
review.rating | 1 to 5 |
review.title, review.verified, review.country | Title, Trustpilot's verified badge, and the reviewer's country when given |
review.response, review.responseAt | The company's reply and its time, if any |
post.engagement.likes | "Useful" votes |
author | Reviewer's name, Trustpilot profile and picture |
Sentiment comes from the stars and relevance from the keyword's kind. Intents are still read from the text.
Limits
- Each day reads at most a page's 1,000 newest reviews.
- If Trustpilot removes a review after Rumoro found it, the mention stays in your feed.
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